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- Description
- Additional information
- Shopping Guide
- Design Cases
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Description
Additional information
| Color | Gift Set] Worthy of Human, [Gift Set] Esar Sea of Flowers (Carving Knife - 129pcs), [Gift Set] Half Moon Lotus Pond (Carving Knife - 129pcs), [Gift Set] Monet's Backyard (Carving Knife - 129pcs), [Gift Set] Tranquility Zan Riverside (Carving Knife - 129pcs), [Gift Bag] Esar Sea of Flowers (Carving Knife - 130pcs), [Gift Bag] Half Moon Lotus Pond (Carving Knife - 130pcs) (Carving knife-130pcs set), [Gift Bag] Monet's Backyard (Carving knife-130pcs set), [Gift Bag] Tranquility by the River (Carving knife-130pcs set), Default Colors |
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| Size | default size |
New Buyer's Guide
Step 1: Landing Status
In order for us to serve you better and for you to be able to get more discounts, the first time you visit our store, please fill in your contact information to register and online.
Step 2: Gift Selection
Enjoy choosing your favorite items, most items can be purchased in one piece without customization, and we will ship your item within 3 days.
Step 3: Customized Gifts
If you want to customize a gift, you can send us your file, your request, and information about the time you want to use the gift via e-mail or other social media.
Step 4: Respond to Consultation
Upon receipt of your email or message, we will confirm the feasibility of the proposal, or initial design rendering and quotation, and reply to your enquiry to ensure that you have received it.
Step 5: Confirm Order
If you are very satisfied with our quotation, you can now pay for your order or negotiate a contract offline.
Step 6: Finalize the design
We will update the design according to your comments until you are completely satisfied, then you can any idea, we will be within the range of quotation for you to realize.
Step 7: Order Production
When we enter the production stage, in principle, the design file can not be modified again, in the unlikely event that you can first consult us whether the production progress is allowed, if there is an impact on the relevant fees will be charged. During the production period, we will inform you of the production progress to ensure that you have a clear understanding of the order process.
Step 8: Finished Packaging
At the moment, the goods began to pack the box, we are very willing and actively provide you with product photos video and other information, the first time you feel the beginning of your imagination have now come true, haha! It's great. However, at this time you will also need to arrange for the remaining funds to ensure that the normal arrangements for transportation.
Step 9: Safe transportation
It is express transportation, air transportation, land transportation, sea transportation, I believe that we have long had a tacit understanding. The bulk of the default courier, large pieces of the order before consulting to determine the mode of transportation. All in all, it will be the safest basis as fast as possible delivery to your hands. During the period we will implement follow-up transportation status notification with you.
Step 7: After-sales tracking
When the goods arrive at your company. Please check the integrity of the outer box of the goods and the integrity of the goods to confirm whether there is a transportation collision problem, if so, please contact us immediately, and send a photo of the damage to inform the damage. At the same time, we will also arrange for the replacement of the goods.
Step 8: Worry-free after-sales service
Transportation is undamaged, you will enjoy 7-30 days quality inspection period. If, upon receipt and inspection of the goods, you find that there are obvious appearance damage, functional failure and other quality problems, you can request for repair or replacement.
Step 9: Suggested Comments
I believe that you have already had a good experience and feel for these goods, we are also eager to get your suggestions and good comments, for us to improve the better service guidance direction. At the same time is also for our next more tacit cooperation to add brick and mortar, thank you for the advice, happy cooperation!
